Privacy Policy

1. Introduction

This privacy policy applies to the masterbest.com.tr website operated by Persa Kozmetik. Protecting our users' privacy is one of our most important priorities. This document explains what information we collect, how we use it, and how we protect it.

2. Information We Collect

The following information may be collected:

• Personal Information: Name, surname, email address, phone number, delivery address.
• Payment Information: Payments are processed securely through iyzico and Stripe. Card details are not stored by us.
• Automatically Collected Information: IP address, browser information, data collected through cookies.

3. Use of Information

Collected information is used for the following purposes:

• Processing orders and ensuring delivery,
• Providing customer service,
• Fulfilling legal obligations,
• Improving user experience,
• Ensuring security and preventing fraud.

4. Cookies

Our website uses cookies to improve user experience. Session cookies, preference cookies and analytics cookies may be used. You can disable cookies through your browser settings; however, some features may not work as a result.

5. Information Sharing

Your personal information is not shared with third parties except in the following cases:

• With shipping companies for order delivery,
• With iyzico and Stripe for payment processing,
• With authorized institutions as required by law.

6. Data Security

Technical and administrative measures are taken to ensure the security of your personal data. SSL encryption technology is used. However, we cannot guarantee that any data transmission over the internet is 100% secure.

7. User Rights

You have the following rights regarding your personal data:

• Access your personal data,
• Request correction of your data,
• Request deletion of your data,
• Object to data processing activities.

8. Policy Updates

This privacy policy may be updated from time to time. Changes take effect when published on our website.

9. Contact

For questions about our privacy policy, you can contact us:

• Company: Persa Kozmetik
• Brand: Masterbest
• Email: info@masterbest.com.tr
• Phone: +90 530 077 37 72
• Address: Cumhuriyet Mah. 1979. SK. Önay Garden Residence NO: 16 İç Kapı NO: 32 Esenyurt - İstanbul